ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard: Increasing the Quality of an Organization’s Outputs
Author | : | |
Rating | : | 4.20 (730 Votes) |
Asin | : | 1138188646 |
Format Type | : | paperback |
Number of Pages | : | 892 Pages |
Publish Date | : | 2013-03-25 |
Language | : | English |
DESCRIPTION:
An indispensable tool for managing quality and successful Certification. John Colebrook, Director, Enhanced Operating Systems Ltd, New Zealand.A valuable resource that explores salient concepts arising from the ISO 9001:2015 standard in an unambiguous manner. David Hoyle’s 7th edition stays true to its purpose of ensuring interpreting the Standard, comprehensible.Christopher Seow, Visiting Lecturer "Six Sigma for Managers" Cass Business School, City, University of London, UK.David Hoyle pulls no punches in this very comprehensive seventh edition of his ISO 9000 Handbook. He goes out of his way to change the misconception of what the ISO 9001:2015 standard is really all about. This feels like a book I'll keep referring to for many years to come.Richard Allan, Director, Quality Assurance, Kimberly-Clark Corporation, UK.. It is the book we
Don’t waste time trying to achieve certification without this tried and trusted guide to improving your business – let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits!. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Matched to the revised structure of the 2015 standard, with clause numbers included for ease of reference, the book also includes:Graphics and text boxes to illustrate concepts, and points of contention; Explanations between the differences of the 2008 and 2015 versions of ISO 9001; Examples of misconceptions, inconsistencies and other anomalies; Solutions provided for manufacturing and service sectors.
He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. David Hoyle as a manager, consultant, author and mentor has been helping individuals and organizations across the world understand and apply ISO 9001 effectively since its inceptio