High Velocity ITSM: Agile IT Service Management for Rapid Change in a World of Devops, Lean IT and Cloud Computing
| Author | : | |
| Rating | : | 4.22 (515 Votes) |
| Asin | : | B01MAVYXEE |
| Format Type | : | |
| Number of Pages | : | 273 Pages |
| Publish Date | : | 2017-05-01 |
| Language | : | English |
DESCRIPTION:
Service Management is the glue needed to hold these all together.There is no IT value for the business until the point a service is received. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. When they need it.High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity.This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods …and much more!. If you read through this book and still don’t believe there is a critical need for IT Service Management then good luck see