Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series)
Author | : | |
Rating | : | 4.84 (727 Votes) |
Asin | : | 0081002270 |
Format Type | : | paperback |
Number of Pages | : | 152 Pages |
Publish Date | : | 2017-07-28 |
Language | : | English |
DESCRIPTION:
During his professional career Leo has been involved in many aspects of library and information provision and management including academic liaison and support, library space and building design, quality assurance and performance measurement, staff development and training, technology enhanced learning, collection development and the provision of electronic and digital library resources. Leo is also the associate editor of the New Review of Academics Librarianship and co-editor of
Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes.Provides an overview of performance measurement tools for librariesDiscusses KPIs in a broad contextOffers an understanding of reporting, monitoring, and acting upon KPI dataProvides best practice examples of Key Performance Indica
. He has presented and published widely on several of these areas.Leo is a chartered fellow of the Chartered Institute of Library and Information Professionals and has is currently active within the Multimedia, Information and Technology group (MmIT), as the editor of the MmIT Journal. During his professional career Leo has been involved in many aspects of library and information provision and management including academic liaison and support, library space and building design, quality assurance and performance measurement, staff development and training, technology enhanced learning, collection development and the provision of electronic and digital library resources. Leo is also the associate editor of the New Review of Academics Librarianship and co-editor of the UKSG electronic newsletter eNews. Leo also has a long standing and active involvement with SCONUL and is c